Crowd management

This e-learning module is part of the mandatory minimum training requirements for personnel onboard passenger ships. Together with module #0073 Crisis Management and a workbook this is a part of our NMA (Norwegian Maritime Authority) approved onboard course - Crisis & Crowd management.

  • E-learning: #0082
  • Revision: 5.00
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This course, together with e-learning module #0073 Crisis Management, covers the mandatory minimum training requirements for personnel on passenger ships .

Legislation & references

STCW as amended section A-V/2, V/3 and table A-V/2 IMO Model Course 1.28

Learning objectives
  • Identify typical human responses to danger and common passenger behaviours in emergencies.
  • Describe the role of drills and debriefing in maintaining emergency preparedness and promoting situational awareness.
  • Identify techniques for managing crowds in an emergency.
  • Describe the importance of encouraging emergency feedback from passengers and providing information to them.
  • Human Behaviour
  • Equipment and Plans
  • Crowd Control Techniques
  • Crowd Control Procedure
  • Assessment
Duration 120 minutes
Related courses

This e-learning module is part of an onboard course

Target groups
  • Deck - Operational
  • Deck - Support
  • Engine - Management
  • Engine - Operational
  • Engine - Support

Seagull AS

Related information
Ship types:
STCW: Operation & Safety